Contact

We strive to respond to all inquiries within 24 business hours. For urgent matters, please call our support line during business hours for immediate assistance.

For technical support, please email support@merlotraders.com with details of the issue you're experiencing. Include screenshots if possible. Our technical team will assist you as quickly as possible.

You can update most company information directly through your user dashboard. Log in to your account, navigate to "Company Profile" in the settings menu, and make the necessary changes. If you need assistance with more complex changes, please contact our support team.

You can reset your password by clicking on the "Forgot Password" link on the login page. You'll receive an email with instructions to create a new password. If you don't receive the email, please check your spam folder or contact support.

To change your membership plan or cancel your subscription, please email membership@merlotraders.com with your account details. Our membership team will assist you with the process and provide any necessary information about refunds or prorations.

Our headquarters is in London, UK, but we have regional representatives in various key markets. For region-specific assistance, please contact our main office, and we will connect you with the appropriate representative for your area.